Post-Merger Integration Blog

De-risk PMI technology projects and increase certainty for your M&A deal.

First Day Nerves, Second Day Business as Usual

Posted by Hutton Henry on 12-Sep-2017 14:26:00

So often, the focus of a post-merger integration technology project is on Day One. But what happens on Day Two – the day after you’ve gone live with your new tech environment?

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Topics: M&A, Project Management, Post-Merger Integration

Prioritise Your Customers in Your M&A Integration

Posted by Hutton Henry on 07-Sep-2017 14:30:00

Although negotiations on your latest M&A deal may have been completed to everyone’s satisfaction - it’s ultimately your customers that will decide the success of your merger and acquisition project.

Will both acquirer and acquired company keep their existing client base? Or will change and uncertainty undermine the position they currently hold in the marketplace? The answer to this very much depends on how well you communicate your company’s intentions, and the degree with which you reassure your customers that it’s business as usual – despite any changes.

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Topics: M&A, Mergers and Acquisition, Post-Merger Integration, private equity

5 Stages to Post-Merger Integration: Part Five – Evolution

Posted by Hutton Henry on 05-Sep-2017 06:06:53

This is the last blog of a 5-part series on the challenges of Post-Merger Integration - from the technology team's perspective.  See the bottom of this article for links to related blog articles.

Now the technology environments have been merged or separated, cultural differences will appear, and these will underpin the communication between the technology teams, their effectiveness and the impact to future collaboration. But the work does not stop here. All eyes will be on Day Two and Day 100 operations; even though they will have collaborated previously, the new joint technology teams will still be getting used to working together, potentially in new environments with new policies.

Service management will be monitoring the new environment closely to see if these monumental changes have impacted on production services, and, if Transitional Service Agreements are in place, whether these are being met.

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Topics: M&A, Mergers and Acquisition, Post-Merger Integration

5 Stages to Post-Merger Integration: Part Four – Day One Cutover

Posted by Hutton Henry on 29-Aug-2017 16:12:34

This is part four of a series of five blogs discussing the challenges of and recommendations for a successful post-merger integration.

For other essential steps for successful PMI steps take a look at:

5 Post-Merger Integration Challenges: Part One – Employees

5 Stages to Post-Merger Integration: Part Two – IT Due Diligence

5 Stages to Post-Merger Integration: Part Three – Planning and Design

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Topics: M&A, Mergers and Acquisition, Post-Merger Integration, private equity

5 Stages to Post-Merger Integration: Part Three – Planning and Design

Posted by Hutton Henry on 11-Aug-2017 09:38:05

Envision – develop and stress-test a technical delivery plan

A good Post-Merger Integration plan is effectively a sales document that will be circulated and assessed by all parties. Therefore, it needs to be convincing, and it needs to work.
Everyone’s eyes will be on the transformation team’s proposed plan, which will assess the feasibility and associated risk.

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Topics: M&A, Project Management, Mergers and Acquisition, Post-Merger Integration

5 Stages to Post-Merger Integration: Part Two – IT Due Diligence

Posted by Hutton Henry on 28-Jul-2017 21:45:30

IT due diligence – a bit dull, isn’t it?

It sounds incredibly dry, but if you’ve worked in enterprise IT for a while IT due diligence is an opportunity to draw from your past experience, both in tech and management, and produce a deliverable that is a crucial component to company growth – the beginnings of a successful M&A transformation and realisation of return of investment (ROI) on the deal. It is far more rewarding professionally than systems implementation.

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Topics: M&A, Post-Merger Integration, IT Due Diligence

5 Post-Merger Integration Challenges: Part One – Employees

Posted by Hutton Henry on 20-Jul-2017 12:02:41

What is a Post-Merger Integration?

Mergers and acquisitions, or "M&A," are well-known to many, as they are often reported on in national and international press.

Usually, the headlines are regarding a major deal involving at least one well-known brand, such as when Softbank acquired ARM for £24.3bn, or a more consumer-friendly report informing us that George Clooney sold his tequila firm. Once the deal has been agreed, that’s when the Post-Merger Integration occurs. But what is that, exactly?

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Topics: M&A, Mergers and Acquisition, Post-Merger Integration, Employee Engagement

Why I ditched my Apple Watch.

Posted by Hutton Henry on 12-Jul-2017 11:43:18

I was given my Apple Watch as a very generous present back in 2015 when the watch was first released. I was particularly happy about it because at the time I had a Windows Phone and it wasn't really very good, but I still couldn't justify spending money on a new iPhone for that reason alone. However, the watch completely justified migrating back to an iPhone - big win!

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Topics: Digital Detox, #DigitalDetox

Sysadmin 2.0 - The Rise of Job Insecurity

Posted by Hutton Henry on 04-Jul-2017 11:59:00

Introduction

When tasked with a major technology transformation, you will likely need to assess the team capability. Often, the assessment will immediately reveal differences in the team capabilities, and it becomes essential to understand the make-up of the team, how they operate culturally, and how they deliver change within their organisation (and most importantly, not make assumptions!).


The the multi-generational tech workforce presents some challenges, which I will cover in a future post. For now though, focusing on the older technical staff I have observed from on-site one-to-one assessments, reviewing CVs, and interviewing candidates, some big and obvious things, started to appear:

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Topics: #TechEducation, #jobinsecurity

7 IT Due Diligence Headaches to Avoid

Posted by Hutton Henry on 22-Jun-2017 15:16:25

Introduction

In regards to M&A deals two common observations are made:

  • The new company formed (or divested) by the integration project did not reach the intended “deal value”.
  • The IT work stream was the most expensive within the integration program and is a major reason why the assumed efficiencies were not met.

Dig deeper, and the one of the major reasons stated for the IT work stream causing extensive costs and delays is a problem with the original IT Due Diligence.

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Topics: M&A

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First Day Nerves, Second Day Business as Usual

So often, the focus of a post-merger integration technology project is on Day One. But what happens on Day Two – the day after you’ve gone live with your new tech environment? In theory, it should be...Read more

Prioritise Your Customers in Your M&A Integration

Although negotiations on your latest M&A deal may have been completed to everyone’s satisfaction - it’s ultimately your customers that will decide the success of your merger and acquisition...Read more

5 Stages to Post-Merger Integration: Part Five – Evolution

This is the last blog of a 5-part series on the challenges of Post-Merger Integration - from the technology team's perspective.  See the bottom of this article for links to related blog...Read more

5 Stages to Post-Merger Integration: Part Four – Day One Cutover

This is part four of a series of five blogs discussing the challenges of and recommendations for a successful post-merger integration. For other essential steps for successful PMI steps take a look...Read more

5 Stages to Post-Merger Integration: Part Three – Planning and Design

Envision – develop and stress-test a technical delivery plan A good Post-Merger Integration plan is effectively a sales document that will be circulated and assessed by all parties. Therefore, it...Read more